Cleaning Schedule:

• Due to unexpected circumstances such as poor weather, equipment breakdown, delay in city collection, etc; rescheduling or refund will be arranged with the customer.
• Our service operates year round with the exception of temperatures below –10°C. In this case, rescheduling or refund will be arranged with the customer.

Cancellation Policy:

• Cancel at any time. Please note cancellation fees may apply.
• If cancellation occurs before the first service a full refund will be applied.
• Kurb Side Kleaning must be notified 48 hours before first bin washing.

Customer Responsibilities:

• To ensure cleaning service, please leave bins out and emptied. Bins not emptied cannot be washed and regular fees will apply.

Other:

• Oils and chemicals will not be cleaned. Stuck-on paints, glues, and other permanent stains may not be removed with cleaning.
• Kurb Side Kleaning stickers will be placed on bins of serviced customers to easily identify Kurb Side Kleaning customers.